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Booking Information

You about ready to get booking? All the information you need can be found here!

How to book

Right here, right now (online)

We’re always here for a web purchase — save the trees! Visit individual event listings for all your web purchasing needs (plus paperless tickets) or for all the ticketed events in one snapshot click here.

In Person

We understand that sometimes it’s good to have a chat with someone though... So at this year’s Nelson Arts Festival there are two Box Offices you can swing by to get your paws on these excellent shows!

They are at Theatre Royal (78 Rutherford Street) and Nelson Centre of Musical Arts i.e. NCMA (48 Nile Street) which are both open 10am-4pm weekdays.

By Phone

You can also call Theatre Royal on 03 548 3840 (and select 1).

Or, if you have any questions about an event or tickets you have purchased you can email boxoffice@theatreroyalnelson.co.nz or info@nelsonartsfestival.nz

How to Pay

You can pay with cash, eftpos or credit card. Tickets ordered over the phone can be collected in person or emailed to you free of charge — please enquire at the time of booking.

Door Sales

Door sales are available one hour prior to the performance time. Please check availability (some performances will sell out) on the individual show listings.

Earlybird, Pukapuka passes & more

Early bird tickets

Early bird ticket pricing is available until 31 August 2021 only.

There is a limited number of Early Bird tickets available. Not all shows have an Early Bird allocation.

Pukapuka passes

5 for $75 for certain events only. This offer:

can only be purchased at Theatre Royal Box Office
can be used for group bookings

Group bookings

For many events, groups of six or more people qualify for a discount price.

Student rush tickets

$10 for shows and $5 for Pukapuka Talks (plus service fees).

For valid student ID cardholders only, last minute standy- by tickets, when available, can be purchased 30 minutes before the start of a show. Go to the Box Office with your student ID card to purchase your ticket.

Discounted tickets

For Concession & Unwaged (includes Gold Card holders), Groups of 6 or more, and Rangatahi (under 25).

Fees & charges

Service fees

All ticket prices are inclusive of GST but do not include the per ticket service fee. If using a credit card, this will also incur a fee.

The following are our per ticket service and credit card fees:

$1.50 per ticket for internet purchases

$2.50 per ticket for counter purchases

Credit card fees 3%

Important information | COVID-19

Refunds

However due to the uncertainties posed by COVID-19, we’re offering additional flexibility in the instance of COVID-19 related complications.

Nelson Arts Festival will not go ahead if Whakatū is at Alert Level 2 or higher. Please read more about our COVID-19 response here here.

If a show cannot go ahead due to Alert Level changes, we will refund your ticket. Please keep an eye on our website, social media or sign up to our newsletter here, to keep up to date with announcements.

Please stay home if you are unwell, have a cough, fever, sore throat, fatigue, shortness of breath or any other flu-like symptoms. You may contact us at info@nelsonartsfestival.nz to arrange a refund. We encourage you to put your community first.

Important information

Ticket prices

Ticket prices include GST but do not include service or credit card fees.

Allocated versus General Admission

Apart from Theatre Royal and NCMA, all venues are general admission. First in, first served!

Exchanges & Refunds

Once you have purchased your tickets, we are not able to refund them. However due to the uncertainties posed by COVID-19, we’re offering additional flexibility in the instance of COVID-19 related complications. Please refer to our COVID-19 refund policy above.

Latecomers

We reserve the right to admit latecomers only at a suitable point in a performance. If there is no suitable point, latecomers may not be permitted to enter. Latecomers are not entitled to a refund or transfer.

Devices

The use of mobile phones or other similar devices is not permitted during shows. The use of cameras or other recording devices is strictly prohibited.

Accessibility

For more information visit our Accessibility information here.

Disclaimer

At the time of loading, the website and printing the brochure every effort was made to ensure that programme details were correct. However, some changes may occur after publication. Please continue to check the Festival website for the latest information and don't hesitate to contact us if in any doubt.

Huge thanks for their ticketing expertise to:

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