Festival Accessibility

Nelson Arts Festival is passionate about providing accessibility for our community and a safe space for all.

Here, you'll find all the info you'll need to access our Festival - from getting to and accessing our venues, booking tickets, accessible ticket pricing, and content warnings.

If there's something you'd like to know but is not included here, please reach out to us: email access@nelsonartsfestival.nz

Accessibility Programme

We are on a mission to provide greater accessibility as we work towards a Festival that provides access for our community. We are learning and growing our knowledge in this space.

This year, we are thrilled to continue our accessibility programme, delivering New Zealand Sign Language and Audio Described shows within our programme. 

If you have thoughts or suggestions, please reach out to us: access@nelsonartsfestival.nz

 Make an Accessibility Request

Accessibility at the Festival

We have included accessibility symbols in our event listings to help you navigate accessibility at all of our events.

This includes accessibility information for all of our venues.
Wheelchair users are welcome in all spaces in the Festival.

Some venues have specific seats allocated for wheelchair users — please get in touch when booking if you have any questions: access@nelsonartsfestival.nz
More mobility access info
Service dogs are welcome at our festival venues. When you book your ticket, please let the box office staff know if your service dog will be accompanying you. You can do this by emailing or calling the venue.

We provide companion seats in all of our festival venues. Please let us know if you require a companion seat added to your ticket for no extra charge.


You can book a complimentary companion ticket through the NCMA or Theatre Royal box office in person, via call/text on 027 241 4599, or by contacting access@nelsonartsfestival.nz

When you see this icon on a festival event listing, it let's you know that the event has a large visual component and/or minimal audio, e.g. visual art exhibitions.
When you see this icon on a festival event listing, it let's you know that this event is non-verbal or has minimal use of language.
NZSL interpreted events feature trained interpreters on the stage signing what is being said during the event for Deaf people who use New Zealand Sign Language to communicate.

Once we launch our 2025 programme, you will find a list of Audio Described events here.
When you see this icon on a festival event listing, it let's you know that this event has a large audio component, e.g.  musical event or panel discussion.
When you see this icon on a festival listing, it lets you know that this event is Audio descibred.

Arts Access Aotearoa defines audio description as 'a narrated commentary for blind and vision impaired patrons that provides descriptions of the visual elements. In a theatrical performance, audio description narrates what’s happening on stage in between the dialogue or songs: for example, new scenes, settings, costume, body language, facial expression, movements across the stage and sight gags.'

Their narration is transmitted to wireless receivers and headsets worn by the audience members.

Once we launch our 2025 programme, you will find a list of Audio Described events here.

Large Print Programme

For a larger print version of our 2025 programme brochure, click on the link below:
Download large print brochure

Accessible Ticketing Options

We’re committed to accessible pricing for our community. 

When you book a ticket for Nelson Arts Festival events this year, you’ll find a range of ticket options to suit different situations. 

We’re stoked to have the continued support of our festival ticketing partner, NBS, as we continue to develop our accessible ticketing options.

Our accessible ticket options include:
Concession prices for community services, Gold Card & student card holders.

Discounts vary across shows from 12-15% off the standard price. Please select the discount at checkout, and it will be automatically applied.

Please note card holder rates are not eligible for:
All The Things I Wish I Could Be
Nourish with Chelsea Winter
Who What Where Now
Pukapuka Talks Gala
Pukapuka Talks Workshops
Anna Coddington (Live at Neurdorf Vineyards).
Book your tickets early to receive a discounted price. A number of Early Bird tickets will be available for each show.
Book four or more tickets to one of our whānau shows to receive 30% off your all tickets.

This discount will automatically apply at the checkout, when you select four or more tickets to the following Whānau shows:

All The Things I Wish I Could Be
Who What Where Now

Tickets must be purchased in one transaction to be eligable for the discount. 

Book six or more tickets to one show to receive a discounted price. A discount of 12% will automatically apply at the checkout when you select six or more tickets for one show. 

Tickets must be purchased in one transaction to be eligible for the discount.

Please note this discount is not eligible for:
Anna Coddington (Live at Neurdorf Vineyards)
The Pukapuka Talks programme (except for the Pukapuka Talks Gala, which is eligible for a group discount)

For Pukapuka Talks discounts, please see Pukapuka Talks multi-show pass.

Buy 3 tickets to our Pukapuka Talks events and save $20 with the Pukapuka Talks Mulit-Pass. Further tickets will receive an additional 25% discount.

Apply the code "PUKAPUKA" at checkout to receive this discount. 

All tickets must be purchased in one transaction to receive the discount.

This discount is not eligible for:
Nourish with Chelsea Winter
Pukapuka Talks Workshops
Pukapuka Talks Gala

ANY OTHER QUESTIONS? Email us at info@nelsonartsfestival.nz

Book Now!
Our accessible ticketing options are supported by: 

How to book

Book Online

Take a look at the programme to book individual events, or head to our dedicated booking page, below:
Book Now!

In Person | By Phone

Swing by our friendly Box Offices if you prefer to book in person:

Theatre Royal 
78 Rutherford Street | 12pm - 4pm weekdays
Phone: 03 548 3840 (Select 1)

Nelson Centre of Musical Arts (NCMA)
48 Nile St | 10am - 4pm weekdays
Phone: 03 548 9477

Got questions?

If you have any questions about an event or tickets you have purchased you can email: 
boxoffice@theatreroyalnelson.co.nz or info@nelsonartsfestival.nz

How to Pay

You can pay with cash, eftpos or credit card. Tickets ordered over the phone can be collected in person or emailed to you free of charge — please enquire at the time of booking.

Ticket Prices & Service Fees

All ticket prices are inclusive of GST but do not include the per ticket service fee. If using a credit card, this will also incur a fee. The following are our per ticket service and credit card fees:

  • $2.00 per ticket for internet purchases
  • $2.50 per ticket for counter purchases
  • Credit card fees 1%

Door Sales

Door sales are available one hour prior to the performance time. Please check availability on the individual show listings. Some events will sell out.
I'm Ready - Book Now!

Booking Information

Ticket prices include GST but do not include service or credit card fees.
The Festival team are committed to the safety and wellbeing of our community.

Please adhere to health and safety information at our venues, and comply with any safety instructions from staff and volunteers. 
Once you have purchased your tickets, we are not able to refund or exchange them.

If an event is postponed or cancelled, we will offer exchanges or refunds to our ticket holders.

All our events start on time – except for unforeseen circumstances. Please note that for safety reasons, some events may have a lock-out, which means that late-comers cannot be admitted.

Latecomers

We reserve the right to admit latecomers only at a suitable point in a performance. If there is no suitable point, latecomers may not be permitted to enter. Latecomers are not entitled to a refund or transfer.

Apart from Theatre Royal and NCMA, all venues are general admission. First in, first served!

To ensure a safe space for our artists, the use of mobile phones or other similar devices is not permitted during shows. The use of cameras or other recording devices is strictly prohibited.

Content Warnings

Please note that some events have aspects that some audience members may find disturbing or uncomfortable. This ranges from audio or visual effects like strobe lighting, or content such as references to sexual assault or drug use.

We have provided an alert symbol with every event listing that has a content or trigger warning, and the specific triggers are included in each individual event listing.

Once we launch our 2025 programme, you will find a link to events here.

Disclaimer

At the time of loading the website [and printing the brochure!] every effort was made to ensure that programme details were correct. However, some changes may occur after publication. Please continue to check the Festival website and our social media pages for the latest information and don't hesitate to contact us if in any doubt.

Safe & Respectful Space

Nelson Arts Festival is committed to providing a safe space for all. We have zero tolerance for discriminatory and bullying behaviours.

Venues

Central Whakatū & around town


Theatre Royal - 78 Rutherford St
The Suter Art Gallery Te Aratoi o Whakatū - 208 Bridge St
Nelson Centre of Musical Arts (NCMA) - 48 Nile St
Deville Music Hub - 22 New St
The Boathouse - 326 Wakefield Quay
Cultural Conversations - 123 Bridge St
Refinery ArtSpace - 114 Hardy St
Elma Turner Library - 27 Halifax St
Nelson Provincial Museum  - Cnr Trafalgar and Hardy St
Nelson Airport Terminal - Trent Dr
Kirby Lane - 105 Bridge St
Pūtangitangi Greenmeadows Centre - Main Rd, Stoke
The Summer House - 42 Sunnybank Rise, Todds Valley

Further afield: Te Tai-o-Aorere

Neudorf Vineyards - 138 Neudorf Road, Upper Moutere
Te Noninga Kumu Motueka Public Library - 32 Wallace St, Motueka
Village Theatre - 32 Commercial Street, Tākaka

Sign-up to get the latest festival news

crosschevron-down